Timeline/Response/ATC Transcripts

MH370 DECODED
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Transcripts of traffic between air traffic controllers and MH370 or by telephone direct lines with Vietnam air traffic control, or Malaysia Airlines Operations etc., were included as Appendices to the Safety Investigation Report 2018. However the Appendices include many communications which are not related to MH370. The transcripts below have been extracted from each appendix and include only the content relevant to flight MH370.

Transcript Extracts

Appendix 1.18A   Air-Ground Communication - Airways Clearance Delivery

Appendix 1.18B   Air-Ground Communication - Lumpur Ground

Appendix 1.18C   Air-Ground Communication - Lumpur Tower

Appendix 1.18D   Air-Ground Communication - Approach Radar

Appendix 1.18E   Air-Ground Communication - Lumpur Radar

Appendix 1.18F   Air-Ground Communication - Lumpur Radar and Radar Direct Line

Appendix 1.18G   Direct Line Coordination Communication – KL ATCC Sectors 3+5 Planner

Air-Ground Communication - Airways Clearance Delivery

AIR-GROUND COMMUNICATION
AIRWAYS CLEARANCE DELIVERY - FREQUENCY 126.0 MHz
TimeSourceCONTENT
1625:52 UTC
(0025:52 MYT)
MAS 370Delivery Malaysian Three Seven Zero good morning.
1626:01 UTC
[0026:01 MYT]
Lumpur DeliveryMalaysian Three Seven Zero standby and...
... Malaysian Six is cleared to Frankfurt via Agosa Alpha Departure six thousand squawk feet two one zero six....
Clear to Frankfurt Agosa Alpha Departure six thousand feet squawk two one zero six Malaysian Six
1626:17 UTC
[0026:17 MYT]
Lumpur Delivery Malaysian Six over to Ground good day Malaysian Three Seven Zero request level.
1626:22 UTC
[0026:22 MYT]
MAS 370 Malaysian Three Seven Zero we are ready requesting flight level three five zero to Beijing.
1626:41 UTC
[0026:41 MYT]
Lumpur Delivery Malaysian Three Zeven Zero is cleared to Beijing via Pibos Alpha Departure six thousand feet squawk two one five seven.
1626:48 UTC
[0026:48 MYT]
MAS 370Beijing Pibos Alpha six thousand feet squawk two one five seven Malaysian Three Seven Zero thank you.
1626:54 UTC
[0026:54 MYT]
Lumpur Delivery Malaysian Three Seven Zero welcome over to ground.
1626:57 UTC
[0026:57 MYT]
MAS 370 Good day sir.
1626:59 UTC
[0026:59 MYT]
Lumpur Delivery Good day.

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Air-Ground Communication - Lumpur Ground

AIR-GROUND COMMUNICATION
LUMPUR GROUND FREQUENCY 122.27 MHz
TimeSourceCONTENT
1627:31 UTC
(0027:31 MYT)
MAS 370 Ah.. Ground Malaysian Three Seven Zero good morning Charlie One requesting push and start.
1627:37 UTC
[0027:37 MYT]
Lumpur Ground (xxx) [illegible] Lumpur Ground morning push back and start approved Runway Three Two Right exit via Sierra Four.
1627:43 UTC
[0027:43 MYT]
MAS 370 Push back and start approved Three Two Right exit Sierra Four POB two three niner Mike Romeo Oscar.
1627:49 UTC
[0027:49 MYT]
Lumpur Ground Copied.


AIR-GROUND COMMUNICATION
LUMPUR GROUND FREQUENCY 122.27 MHz
TimeSourceCONTENT
1632:18 UTC
(0032:18 MYT)
MAS 370 Malaysian Three Seven Zero request taxi.
1632:21 UTC
[0032:21 MYT]
Lumpur Ground (xxxxxxx) [ illegible] Right Standard Route hold short of Bravo.
1632:29 UTC
[0032:29 MYT]
MAS 370 Ah Ground Malaysian Three Seven Zero you are unreable say again.
1632:33 UTC
[0032:33 MYT]
Lumpur Ground Malaysian Three Seven Zero clear taxi to holding point Alfa One One Runway Three Two Right via Standard Route hold short of Bravo.
1632:41 UTC
[0032:41 MYT]
MAS 370 Alfa one one Standard Route hold short of Bravo Malaysian Three Seven Zero.
1636:26 UTC
[0036:26 MYT]
Lumpur Ground (xxx) [illegible] Three Seven Zero Tower (xxx) (xxx) [illegible]
1636:30 UTC
[0036:30 MYT]
MAS 370 One one eight eight Malaysian Three Seven Zero thank you.

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Air-Ground Communication - Lumpur Tower

AIR-GROUND COMMUNICATION
LUMPUR TOWER FREQUENCY 118.8 MHz
TimeSourceCONTENT
1636:30 UTC
[0036:30 MYT]
MAS 370 Tower Malaysian Three Seven Zero morning.
1636:34 UTC
[0036:34 MYT]
Lumpur Tower Three Seven Zero good morning Lumpur Tower Alfa One Zero Three Two Right.
1636:37 UTC
[0036:37 MYT]
MAS 370 Alfa One Zero Malaysian Three Seven Zero.
1638:43 UTC
[0038:43 MYT]
Lumpur Tower Three Seven Zero line up Three Two Right Alfa One Zero.
1638:45 UTC
[0038:45 MYT]
MAS 370 Line up Three Two Alfa One Zero Malaysian Three Three Seven Zero.
1640:37 UTC
(0040:37 MYT)
Lumpur Tower Three Seven Zero Three Two Right clear for take-off good night.
1640:40 UTC
[0040:40 MYT]
MAS 370 Three Two Right clear for take-off Malaysian Three Seven Zero thank you bye.

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Air-Ground Communication - Approach Radar

AIR-GROUND COMMUNICATION
APPROACH RADAR - FREQUENCY 121.25 MHz
TimeSourceCONTENT
1642:50 UTC
[0042:50 MYT]
MAS 370 Departure Malaysian aaa… Three Seven Zero.
1642:53 UTC
(0042:53 MYT)
Lumpur RadarMalaysian Three Seven Zero selamat pagi identified climb flight level one eight zero cancel SID turn right direct to IGARI.
1643:01 UTC
[0043:01 MYT]
MAS 370Okay… level one eight zero direct IGARI Malaysian One… aaa Three Seven Zero.
1646:39 UTC
(0046:39 MYT)
Lumpur RadarMalaysian Three Seven Zero contact Lumpur Radar one three two six good night.
1646:42 UTC
[0046:42 MYT]
MAS 370Night one three two six Malaysian err… Three Seven Zero.

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Air-Ground Communication - Lumpur Radar

AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1646:55 UTC
[0046:55 MYT]
MAS 370Lumpur Control Malaysian aa Three Seven Zero.
1646:58 UTC
(0046:58 MYT)
Lumpur RadarMalaysian Three Seven Zero Lumpur Radar good morning climb flight level two five zero.
1647:03 UTC
[0047:03 MYT]
MAS 370Level two five zero Malaysian aaThree Seven Zero.


AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1650:08 UTC
(0050:08 MYT)
Lumpur RadarMalaysian Three Seven Zero climb flight level three five zero.
1650:11 UTC
[0050:11 MYT]
MAS 370Flight level three five zero Malaysian aa Three Seven Zero.


AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1701:17 UTC
(0101:17 MYT)
MAS 370Malaysian aaThree Seven Zero maintaining flight level three five zero.
1701:21 UTC
[0101:21 MYT]
Lumpur RadarMalaysian Three Seven Zero


AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1707:56 UTC
(0107:56 MYT)
MAS 370 Ehhh… Seven Three Seven Zero maintaining level three five zero.
1708:02 UTC
[0108:02 MYT]
Malaysian Three Seven Zero.


AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1719:26 UTC
(0119:26 MYT)
Lumpur RadarMalaysian Three Seven Zero contact Ho Chi Minh one two zero decimal niner good night.
1719:30 UTC
(0119:30 MYT)
MAS 370Good night Malaysian Three Seven Zero.

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Air-Ground Communication - Lumpur Radar and Radar Direct Line

AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz AND RADAR DIRECT LINE COMMUNICATION

START TIME 1730:00 UTC [0130 MYT]
AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1741:23 UTC
(0141:23 MYT)
Lumpur RadarMalaysian Three Seven Zero Lumpur Radar how do you read, do you read.


Direct Line Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
1749:54 UTC
[0149:54 MYT]
KL ATCCHo Chi Minh Lumpur.
1749:56 UTC
[0149:56 MYT]
HCM ATCCI transfer IGARI for Malaysian Six One Six Three.
1750:01 UTC
[0150:01 MYT]
Lumpur RadarMalaysian eeer… Six One Six Three go ahead.
1750:07 UTC
[0150:07 MYT]
HCM ATCCIGARI one eight three five flight level request three six zero squawk six three four five.
1750:15 UTC
[0150:15 MYT]
KL ATCCMalaysian Six One Six Three IGARI one eight three five flight level three six zero is approved squawk six three four five.
1750:23 UTC
[0150:23 MYT]
HCM ATCCOkay transfer three six zero for Malaysian Six One Six Three.
1750:27 UTC
(0150:27 MYT)
KL ATCCAffirm…. and confirm still negative contact with Malaysian Three Seven Zero.
1750:32 UTC
[0150:32 MYT]
HCM ATCCAffirm negative contact.
1750:34 UTC
[0150:34 MYT]
KL ATCCErr… okay thank you advise me…
1750:38 UTC
[0150:38 MYT]
HCM ATCCOkay.
End Of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC


Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
1803:34 UTC
[0203:34] MYT
KL ATCCAh okay okay okay carry on I tell Singa Ho Chi Minh la we told the airline to contact.
1803:38 UTC
[0203:38 MYT]
Direct line telephone ringing tone.
1803:41 UTC
[0203:41 MYT]
KL ATCCGood night.
1803:48 UTC
(0203:48 MYT)
KL ATCCHello.
1803:49 UTC
[0203:49 MYT]
KL ATCCHo Chi Minh.
1803:50 UTC
[0203:50 MYT]
HCM ATCCYes sir.
1803:51 UTC
[0203:51 MYT]
KL ATCCAny news for Malaysian Three Seven Zero.
1803:54 UTC
[0203:54 MYT]
HCM ATCCNegative sir until now they probably out of radar.
1803:57 UTC
[0203:57 MYT]
KL ATCCOkay.
1803:58 UTC
[0203:58 MYT]
HCM ATCCWe have no information about Malaysian Three Seven Zero right now.
1804:02 UTC
[0204:02 MYT]
KL ATCCOkay Malaysian.
1804:03 UTC
[0204:03 MYT]
HCM ATCCNo radar target yeah.
1804:05 UTC
[0204:05 MYT]
KL ATCCNo radar target confirm.
1804:07 UTC
[0204:07 MYT]
HCM ATCCStandby.
1804:08 UTC
[0204:08 MYT]
KL ATCCYou don't have radar contact.
1804:12 UTC
[0204:12 MYT]
HCM ATCCGo ahead sir.
1804:13 UTC
[[0204:13 MYT]
KL ATCCNo confirm you don't have any radar contact.
1804:17 UTC
[0204:17 MYT]
HCM ATCCYeah no radar contact no ADS-B contact no communication.
DIRECT LINE TELEPHONE CONVERSATION INTERRUPTED BY AIRCRAFT CALLING
1804:25 UTC
[0204:25 MYT]
KL ATCCEer… Standby please.
CONTINUE DIRECT LINE CONVERSATION WITH HO CHI MINH
1804:36 UTC
[0204:36 MYT]
KL ATCCOkay Ho Chi Minh.
1804:38 UTC
[0204:38 MYT]
HCM ATCCYes sir.
1804:39 UTC
[0204:39 MYT]
KL ATCCOkay reference to the… company Malaysian Airlines the aircraft is still flying is over somewhere over Cambodia.
1804:50 UTC
[0204:50 MYT]
HCM ATCCSomewhere over Cambodia.
1804:51 UTC
[0204:51 MYT]
KL ATCCAffirm.
1804:52 UTC
[0204:52 MYT]
HCM ATCCThat's mean not enter our FIR.
1804:58 UTC
[0204:58 MYT]
KL ATCCOkay I am not very sure about that but daa… this is what the airlines represent MAS said that the aircraft …
1805:05 UTC
[0205:05 MYT]
HCM ATCCOkay okay let me check with Cambodia.
1805:08 UTC
[0205:08 MYT]
KL ATCCYep please check with Cambodia please.
1805:09 UTC
[0205:09 MYT]
HCM ATCCYeah.
1805:10 UTC
[0205:10 MYT]
KL ATCCOkay and call me back.
End of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC and MAS Operations Centre
TimeSourceCONTENT
1833:50 UTC
[0233:50 MYT]
LUMPUR RADAR DAILING TELEPHONE LINE
1833:53 UTC
[0233:53 MYT]
Telephone ringing tone.
1833:59 UTC
(0233:59 MYT)
MAS OperationsHello.
1834:00 UTC
[0234:00 MYT]
KL ATCCOkay aah… Hello good good mor morning.
1834:02 UTC
[0234:02 MYT]
MAS OperationsYeah yeah.
1834:03 UTC
[0234:03 MYT]
KL ATCCCalling from Subang Centre lah.
1834:06 UTC
[0234:06 MYT]
MAS Operationserr… ya.
1834:07 UTC
[0234:07 MYT]
KL ATCCThis is MAS Operations is it.
1834:09 UTC
[0234:09 MYT]
MAS OperationsYa ya
1834:10 UTC
[0234:10 MYT]
KL ATCCOkay err…. regarding your Malaysian Three Seven Zero.
1834:13 UTC
[0234:13 MYT]
MAS OperationsHerha.
1834:14 UTC
[0234:14 MYT]
KL ATCCHo Chi Minh said still negative contact.
1834:17 UTC
[0234:17 MYT]
MAS OperationsHaa.
1834:17 UTC
[0234:17 MYT]
KL ATCCAnd the no radar target at all.
1834:20 UTC
[0234:20 MYT]
MAS OperationsOkay.
1834:21 UTC
[0234:21 MYT]
KL ATCCBut earlier we checked with MAS I think your side somebody said that the aircraft still flying and you already send signal to the aircraft.
1834:29 UTC
[0234:29 MYT]
MAS OperationsYa.
1834:30 UTC
[0234:30 MYT]
KL ATCCOkay and daa… what is daa… I mean did they reply to you or not.
1834:34 UTC
[0234:34 MYT]
MAS OperationsNo no no they never reply.
1834:36 UTC
[0234:36 MYT]
KL ATCCMalaysian Three Seven Zero.
1834:37 UTC
[0234:37 MYT]
MAS OperationsHmm ya.
1834:38 UTC
[0234:38 MYT]
KL ATCCBut daa… how do you know that they ooo… ya…
1834:41 UTC
[0234:41 MYT]
MAS OperationsBecause of the… message went through successfully.
1834:44 UTC
[0234:44 MYT]
KL ATCCSuccessfully went through.
1834:45 UTC
[0234:45 MYT]
MAS OperationsAaa…
1834:46 UTC
[0234:46 MYT]
KL ATCCOkay amm…. can you I mean is there (xxx) [illegble] any possible for the aircraft to answer you.
1834:53 UTC
[0234:53 MYT]
MAS OperationsEer…
1834:54 UTC
[0234:54 MYT]
KL ATCCAnyway aircraft can answer you.
1834:58 UTC
[0234:58 MYT]
MAS OperationsDo know daa…. You have to try the SATCOM la sir.
1835:02 UTC
[0235:02 MYT]
KL ATCChmm hamm.
1835:02 UTC
[0235:02 MYT]
MAS OperationsWill try the SATCOM and see.
1835:03 UTC
[0235:03 MYT]
KL ATCCOkay.
1835:05 UTC
[0235:05 MYT]
KL ATCCAh hah see whether they can I am sure whether the position or whether they contact with anyone and the estimate for landing or anything.
1835:13 UTC
[0235:13 MYT]
MAS OperationsOkay.
1835:14 UTC
[0235:14 MYT]
KL ATCCOkay and daa okay daa because da Ho Chi Minh still worry because they have eer completely no contact at all either radio or radar.
1835:26 UTC
[0235:26 MYT]
MAS OperationsOkay.
1835:27 UTC
[0235:27 MYT]
KL ATCCOkay so.
1835:29 UTC
[0235:29 MYT]
MAS OperationsCan fax them the… because is still down loading the… aircraft movement.
1835:35 UTC
[0235:35 MYT]
KL ATCCAh huh.
1835:36 UTC
[0235:36 MYT]
MAS OperationsAircraft still sending the … movement message.
1835:38 UTC
[0235:38 MYT]
KL ATCCOkay.
1835:39 UTC
[0235:39 MYT]
MAS OperationsPositioning message.
1835:40 UTC
[0235:40 MYT]
KL ATCCPositioning message okay okay aah….
1835:43 UTC
[0235:43 MYT]
MAS OperationsRoughly aaa… somewhere Vietnam.
1835:46 UTC
[0235:46 MYT]
KL ATCCOkay can you tell what is the last position aircraft passed now.
1835:52 UTC
[0235:52 MYT]
MAS OperationsIs the last position was eer… Lat Long fourteen fourteen point nine zero zero zero zero.
1836:06 UTC
[0236:06 MYT]
KL ATCCEer… say again please.
1836:07 UTC
[0236:07 MYT]
MAS OperationsEer… Latitude is fourteen point nine eer….
1836:11 UTC
[0236:11 MYT]
KL ATCCeeh eeh
1836:12 UTC
[0236:12 MYT]
MAS OperationsZero zero zero zero.
1836:15 UTC
[0236:15 MYT]
KL ATCCFour, four time zero.
1836:16 UTC
[0236:16 MYT]
MAS OperationsYeah.
1836:18 UTC
[0236:18 MYT]
KL ATCCOkay.
1836:19 UTC
[0236:19 MYT]
MAS OperationsLongitude is one zero niner.
1836:22 UTC
[0236:22 MYT]
KL ATCCOne zero nine.
1836:24 UTC
[0236:24 MYT]
MAS OperationsOne five five zero zero.
1836:25 UTC
[0236:25 MYT]
KL ATCCOne five zero zero at what time please.
1836:28 UTC
[0236:28 MYT]
MAS OperationsAt one eight three three five six.
1836:30 UTC
[0236:30 MYT]
KL ATCCOne eight three three huh.
1836:32 UTC
[0236:32 MYT]
MAS OperationsAuh.
1836:32 UTC
[0236:32 MYT]
KL ATCCOkay this is the position aircraft passed by one eight three three uh.
1836:36 UTC
[0236:36 MYT]
MAS OperationsHuh
1836:37 UTC
[0236:37 MYT]
KL ATCCOkay aah… this one let them call okay and daa advise okay you try to raise the aircraft and then like aah… I mean to reply you whether they are eer… contact any of the ATC unit along unit or not.
1836:55 UTC
[0236:55 MYT]
MAS OperationsAlright.
1836:56 UTC
[0236:56 MYT]
KL ATCCOkay please thank you.
1837:00 UTC
[0237:00 MYT]
 Tone of telephone cut off too too too.
End of Direct Line Conversation Between KL ATCC and MAS Operations Centre


Direct Line Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
1837:15 UTC
[0237:15 MYT]
Direct line ringing tone.
1837:21 UTC
[0237:21 MYT]
KL ATCCThey will try [back ground conversation]
1837:24 UTC
[0237:24 MYT]
KL ATCCAircraft still flying it seem [back ground conversation]
1837:25 UTC
[0237:25 MYT]
Telephone ringing at this time.
1837:34 UTC
(0237:34 MYT)
HCM ATCCYes.
1837:35 UTC
[0237:35 MYT]
KL ATCCOkay Ho Chi Minh.
1837:36 UTC
[0237:36 MYT]
HCM ATCCSir.
1837:37 UTC
[0237:37 MYT]
KL ATCCThe… Malaysian Three Seven Zero.
1837:40 UTC
[0237:40 MYT]
HCM ATCCYes.
1837:41 UTC
[0237:41 MY]
KL ATCCOkay aircraft is eer… still flying and then keep on sending position report to the company.
1837:49 UTC
[0237:49 MYT]
HCM ATCCYeah.
1837:49 UTC
[0237:49 MYT]
KL ATCCOkay.
1837:50 UTC
[0237:50 MYT]
HCM ATCCThe aircraft is landing at (xxxx) [illegible]
1837:52 UTC
[0237:52 MYT]
KL ATCCSay again.
1837:53 UTC
[0237:53 MYT]
HCM ATCCSay again say again for Malaysian Three Seven Zero.
1837:56 UTC
[0237:56 MYT]
KL ATCCAffirm Malaysian Three Seven Zero still flying aircraft keep sending position report to the airline okay to the company okay it last at time one eight three three at time one eight three three aircraft passed position one eer… one four nine zero zero zero zero.
1838:18 UTC
[0238:18 MYT]
HCM ATCCYes.
1838:19 UTC
[0238:19 MYT]
KL ATCCAnd the… one zero nine east one five zero zero.
1838:25 UTC
[0238:25 MYT]
HCM ATCCFive zero zero.
1838:26 UTC
[0238:26 MYT]
KL ATCCYeah affirm.
1838:27 UTC
[0238:27 MYT]
HCM ATCCSay again the first one, one four nine.
1838:29 UTC
[0238:29 MYT]
KL ATCCOne four nine zero zero zero zero.
1838:31 UTC
[0238:31 MYT]
HCM ATCCYes and one zero nine east and one five zero zero at time one eight three three.
1838:36 UTC
[0238:36 MYT]
KL ATCCAffirm.
1838:38 UTC
[0238:38 MYT]
HCM ATCCAlright okay thank you information we check position.
1838:40 UTC
[0238:40 MYT]
KL ATCCOkay right thank you.
End Of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC


AIR-GROUND COMMUNICATION
LUMPUR RADAR - FREQUENCY 132.6 MHz
TimeSourceCONTENT
1853:48 UTC
[0253:48 MYT]
MAS 386Malaysian Three Seven Zero this is Malaysian Three Eight Six.
1854:02 UTC
[0254:02 MYT]
MAS 386Malaysian Three Seven Zero this is Malaysian Three Eight Six.
1854:14 UTC
[0254:14 MYT]
Lumpur RadarMalaysian Three Eight Six eer… this is Lumpur Radar confirm you are trying to call Malaysian Three Seven Zero.
1854:21 UTC
[0254:21 MYT]
MAS 386That is affirm sir eer because Ho Chi Minh asked us to contact them they have lost contact eer… with them.
1854:28 UTC
[0254:28 MYT]
Lumpur RadarYeah okay affirm already transfer to Ho Chi Minh and Ho Chi Minh negative contact with the aircraft eer please try to raise the aircraft on maybe on emergency frequency.
1854:39 UTC
[0254:39 MYT]
MAS 386Roger we try one two one five eer… now we try on one two three four five, thank you.
1854:52 UTC
[0254:52 MYT]
Lumpur RadarMalaysian Three Eight Six Lumpur.


Direct Line Telephone Conversation Between KL ATCC (Sector 3+5) with HCM ATCC
TimeSourceCONTENT
Radar direct line ringing
Background talking by Sector 3+5 Radar Controller
1948:46 UTC
[0348:46 MYT]
KL ATCCOne seven one seven (bukan aku punya) [National Language]
1948:52 UTC
(0348:52 MYT)
HCM ATCCKuala Lumpur Ho Chi Minh.
1948:53 UTC
[0348:53 MYT]
KL ATCCHo Chi Minh regarding the Malaysian Three Seven Zero earlier any any any news from the aircraft.
1949:02 UTC
[0349:02 MYT]
HCM ATCCUntil now nothing.
1949:04 UTC
[0349:04 MYT]
KL ATCCNothing aa so far because aircraft suppose to pass IGARI at time two two IGARI two two so far you negative contact at all with the aircraft.
1949:15 UTC
[0349:15 MYT]
HCM ATCCStandby.
1949:16 UTC
[0349:16 MYT]
KL ATCCYou check with adjacent FIR.
1949:20 UTC
[0349:20 MYT]
HCM ATCCSorry.
1949:21 UTC
[0349:21 MYT]
KL ATCCAah…. Hello.
1949:22 UTC
[0349:22 MYT]
HCM ATCCYeah.
1949:23 UTC
[0349:23 MYT]
KL ATCCYeah regarding the Malaysian Three Seven Zero earlier.
1949:26 UTC
[0349:26 MYT]
HCM ATCCYeah.
1949:27 UTC
[0349:27 MYT]
KL ATCCYeah is there any news (dia punya dia punya) [National Language] aircraft.
1949:32 UTC
[0349:32 MYT]
HCM ATCCSorry news.
1949:33 UTC
[0349:33 MYT]
KL ATCCNews you have anything about the aircraft.
1949:34 UTC
[0349:34 MYT]
HCM ATCCYeah we don't have any information until now.
1949:37 UTC
[0349:37 MYT]
KL ATCCYa information that aircraft supposed to pass IGARI time two two aah.
1949:42 UTC
[0349:42 MYT]
HCM ATCCSorry.
1949:43 UTC
[0349:43 MYT]
KL ATCCSuppose to pass IGARI one seven two two estimate IGARI one seven two two earlier.
1949:49 UTC
[0349:49 MYT]
HCM ATCCYeah.
1949:50 UTC
[0349:50 MYT]
KL ATCCCan you check with the adjacent FIR is the aircraft is going to Beijing.
1949:55 UTC
[0349:55 MYT]
HCM ATCCAh… ah...Oh yes I, I after position naa… we have no information and no contact the aircraft at position naaa… IGARI and then about few minutes later the aircraft disappear our radar.
1950:08 UTC
[0350:08 MYT]
KL ATCCThere there there is the aircraft whether whether contact with you aa… I mean aaa.
1950:16 UTC
[0350:16 MYT]
HCM ATCCWe just see him on the radar screen one time and after a few minutes later disappear.
1950:21 UTC
[0350:21 MYT]
KL ATCCAfter ah… after ah a few minutes later disappear.
1950:26 UTC
[0350:26 MYT]
HCM ATCCYeah.
1950:27 UTC
[0350:27 MYT]
KL ATCCOkay then so far you have no news about the aircraft.
1950:31 UTC
[0350:31 MYT]
HCM ATCCYeah until now we ask many aircraft company or the aircraft on frequency but no response no one ah… know about Malaysian Three Seven Zero until now.
1950:42 UTC
[0350:42 MYT]
KL ATCCNo one know okay actually by the routing aa after IGARI how is tracking to which FIR which FIR he will be going.
1950:51 UTC
[0350:51 MYT]
HCM ATCCYeah Sanya.
1950:53 UTC
[0350:53 MYT]
KL ATCCAh… aah…
1950:54 UTC
[0350:54 MYT]
HCM ATCCYeah, Chinese Sanya Chinese.
1950:56 UTC
[0350:56 MYT]
KL ATCCSanya Chinese can you check with them whether they are is there,
1950:59 UTC
[0350:59 MYT]
HCM ATCCI asked already, I already until now no response from him.
1951:02 UTC
[0351:02 MYT]
KL ATCCOkay no response okay in that case if anything you got any news on this thing because operations is asking if you got any news you give me or you just inform Lumpur.
1951:12 UTC
[035112 MYT]
HCM ATCCYeah sure.
1951:13 UTC
[0351:13 MYT]
KL ATCCAnd so so so the the the you have taken immediate action about the aircraft, you taken any action about the aircraft,
1951:22 UTC
[035122 MYT]
HCM ATCCTaking,
1951:23 UTC
[0351:23 MYT]
KL ATCCAction action what what action are you taking with regarding the aircraft,,
1951:27 UTC
[035127 MYT]
HCM ATCCAah… currently we are try to coordination with Sanya about the information because the time transfer, flight level,
1951:36 UTC
[0351:36 MYT]
KL ATCCAaah …
1951:37 UTC
[0351:37 MYT]
HCM ATCCAnd we have information to the Sunny nothing.
1951:41 UTC
[0351:41 MYT]
KL ATCCOkay okay if there is anything you advise Lumpur please aah…
1951:44 UTC
[0351:44 MYT]
HCM ATCCYeah.
1951:45 UTC
[0351:45 MYT]
KL ATCCOkay okay we will keep in touch thank you.
End Of Direct Line Telephone Conversation Between KL ATCC (Sector 3+5) with HCM ATCC


Direct Line Telephone Conversation Between KL ATCC (Sector 3+5) And MAS Operations Centre
TimeSourceCONTENT
1956:13 UTC
(0356:13 MYT)
KL ATCCDialing Direct Telephone Line.
1956:19 UTC
[0356:19 MYT]
KL ATCC(Satu dua Enam Empat) [National Language]
1956:22 UTC
[0356:22 MYT]
Direct Telephone ringing
1956:27 UTC
[0356:27 MYT]
MAS OperationsHello selamat pagi[National Language]
1956:29 UTC
[0356:29 MYT]
KL ATCCPagi [National Language] Operation Centre here.
1956:31 UTC
[0356:31 MYT]
MAS OperationsCentre yeah Centre.
1956:32 UTC
[0356:32 MYT]
KL ATCCIs there anything on any news on Mal Malaysian Three Seven Zero.
1956:35 UTC
[0356:35 MYT]
MAS OperationsNot yet laa sir.
1956:36 UTC
[0356:36 MYT]
KL ATCCNot yet.
1956:37 UTC
[0356:37 MYT]
MAS OperationsAah… takdak lagi [National Language]
1956:38 UTC
[0356:38 MYT]
KL ATCCMasa I check with Ho Chi Minh we we can check with Ho Chi Minh laa.. Ho Chi Minh kata takdak dia pun tak contact tapi at one time dia kata nampak blip tau. [National Language]
1956:45 UTC
[0356:45 MYT]
MAS OperationsNampak bling. [National Language]
1956:46 UTC
[0356:46 MYT]
KL ATCCAah… dia nampak blip aaa... IGARI side la kan. [National Language]
1956:50 UTC
[0356:50 MYT]
MAS OperationsIGARI side lah.
1956:51 UTC
[0356:51 MYT]
KL ATCCAah dia kata last last itu nampak blip tetapi [National Language]
1956:53 UTC
[0356:53 MYT]
MAS OperationsPukul berapa itu. [National Language]
1956:55 UTC
[0356:55 MYT]
KL ATCCAaa… eeh… estimate IGARI tadi lebih kurang pukul pukul satu dua puluh lima laa lebih kurang tu lah. [National Language]
1957:01 UTC
[0357:01 MYT]
MAS OperationsOkay.
1956:02 UTC
[0356:02 MYT]
KL ATCCEh lepas tu dia kata nampak blip lepas tu takdak. [National Language]
1957:06 UTC
[0357:06 MYT]
MAS OperationsDalam monitor dia orang masih ada lagi tak. [National Language]
1956:08 UTC
[0356:08 MYT]
KL ATCCTakdak tadak dia nampak sekejap dalam monitor dia orang cakap nampak sekejap macam tu lah lebih pada tu takdak contact, no contact. [National Language]
1957:16 UTC
[0357:16 MYT]
MAS OperationsAlamak. [National Language]
1957:16 UTC
[0357:16 MYT]
KL ATCCAah... itulah so saya suruh dia check dia check adjacent FIR aah so far takdak lagi no news dia kata. [National Language]
1957:24 UTC
[0357:24 MYT]
MAS OperationsNo news so kita orang pun try juga [National Language] I… aircraft.
1957:28 UTC
[0357:28 MYT]
KL ATCCAah.
1957:28 UTC
[0357:28 MYT]
MAS OperationsBelum ada response lagi. [National Language]
1957:30 UTC
[0357:30 MYT]
KL ATCCOkay lah anything you you just inform us lah aah.
1957:32 UTC
[0357:32 MYT]
MAS OperationsAah okay okay.
1957:33 UTC
[0357:33 MYT]
KL ATCCKita dapat apa apa we inform you lah. [National Language]
1957:35 UTC
[0357:35 MYT]
MAS OperationsOkay okay.
1957:36 UTC
[0357:36 MYT]
KL ATCCEer okay okay right.
1957:37 UTC
[0357:37 MYT]
MAS OperationsSiapa cakap ni [National Language]
1957:37 UTC
[0357:37 MYT]
KL ATCCAaa... saya xxxxx sini [National Language]
1957:39 UTC
[0357:39 MYT]
MAS OperationsOkay okay.
1957:39 UTC
[0357:39 MYT]
KL ATCCOkay right.
End of Direct Line Telephone Conversation Between KL ATCC and MAS Operations Centre


Direct Line Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
2025:22 UTC
(0425:22 MYT)
KL ATCCLumpur.
2025:23 UTC
[0425:23 MYT]
HCM ATCCYeah this is Tango Alfa Supervisor in Ho Chi Minh let me talk to your supervisor please.
2025:28 UTC
[0425:28 MYT]
KL ATCCOkay anything anything.
2025:31 UTC
[0425:31 MYT]
HCM ATCCI want to talk about Malaysian Three Seven Zero you have any information from company Malaysian Airlines.
2025:37 UTC
[0425:37 MYT]
KL ATCCNegative, negative they are still checking also that's why I am also checking with you.
2025:43 UTC
[0425:43 MYT]
HCM ATCCNegative information about our Malaysian Three Seven Zero from Malaysian Airlines.
2025:48 UTC
[0425:48 MYT]
KL ATCCAffirm negative, negative information from the Operation negative negative information.
2025:54 UTC
[0425:54 MYT]
HCM ATCCAh okay I want to confirm the last position we have aa… contact with the aircraft.
2026:01 UTC
[0426:01 MYT]
KL ATCCThe last position we contact the last position we contact that was about IGARI.
2026:04 UTC
[0426:04 MYT]
Lumpur controller communicating with aircraft
2026:06 UTC
[0426:06 MYT]
HCM ATCCIGARI.
2026:09 UTC
[0426:09 MYT]
Lumpur controller communicating with aircraft
2026:10 UTC
[0426:10 MYT]
HCM ATCCHello.
2026:11 UTC
[0426:11 MYT]
KL ATCCHello yeah.
2026:12 UTC
[0426:12 MYT]
Lumpur controller communicating with aircraft
2026:13 UTC
[0426:13 MYT]
HCM ATCCThe the the Malaysian Three Seven Zero aah still in contact with you at IGARI.
2026:19 UTC
[0426:19 MYT]
KL ATCCAah... Time ah... Still flying aah fly over over airspace … hold on aah hold on aah I still still aah the log book aah negative contact aah emm IGARI one seven two two aaa Ho Chi Minh has lost radar contact to aah one eight one zero hold on aah hold on the last the last position contact was aircraft was flying. [Note: controller is reading the log book] Aah I am not sure what what the last the last contact what was the time but the aircraft was I mean estimate IGARI estimate IGARI one seven two two if is there a possibility the aircraft calling you.
2027:07 UTC
[0427:07 MYT]
HCM ATCCNeg negative negative.
2027:17 UTC
[0427:10 MYT]
KL ATCCSo what aah... you you observe on radar you observe on radar, what time was it last observed on radar.
2027:17 UTC
[0427:17 MYT]
HCM ATCCAah ... After IGARI aah... The position BITOD at BITOD after disappear.
2027:25 UTC
[0427:25 MYT]
KL ATCCOoh … you you you for how how long you you
2027:27 UTC
[0427:27 MYT]
Lumpur controller communicating with aircraft
2027:29 UTC
[0427:29 MYT]
KL ATCCHold hold on aah…
2027:31 UTC
[0427:31 MYT]
Lumpur controller communicating with aircraft
2027:32 UTC
[0427:32 MYT]
KL ATCCSo you observe aah at position BITOD, so for how long you observe the aircraft at what level.
2027:42 UTC
[0427:42 MYT]
HCM ATCCStandby.
2027:42 UTC
[0427:42 MYT]
KL ATCCYou have any idea on it.
2027:50 UTC
[0427:50 MYT]
HCM ATCCHello.
2027:50 UTC
[0427:50 MYT]
KL ATCCYes.
2027:52 UTC
[0427:52 MYT]
HCM ATCCAah... You said you asked about the flight level
2027:55 UTC
[0427:55 MYT]
KL ATCCAh yes, when you you observe on the radar what what level of the aircraft.
2028:00 UTC
[0428:00 MYT]
HCM ATCCThree Five Zero.
2028:01 UTC
[0428:01 MYT]
KL ATCCThree five zero so after that once you observe the thing and then no contact at all after that.
2028:08 UTC
[0428:08 MYT]
HCM ATCCYeah, no at IGARI we don't have the contact I just seen on the radar three five zero.
2028:14 UTC
[0428:14 MYT]
KL ATCCOoh Three five zero.
2028:15 UTC
[0428:15 MYT]
HCM ATCCAnd after BITOD so we… disappear the aircraft.
2028:19 UTC
[0428:19 MYT]
KL ATCCThe aircraft disappear from the screen so you you you try to contact through relay by another aircraft.
2028:26 UTC
[0428:26 MYT]
HCM ATCCYeah…. yeah sure all frequencies we have and and all aircraft but no response.
2028:31 UTC
[0428:31 MYT]
KL ATCCNo response even on emergency frequency no response also.
2028:34 UTC
[0428:34 MYT]
HCM ATCCYea that's all.
2028:36 UTC
[0428:36 MYT]
KL ATCCYeah because Lumpur have no response so no contact even operation MAS operation aah... has no contact.
2028:42 UTC
[0428:42 MYT]
HCM ATCCYeah until now.
2028:44 UTC
[0428:44 MYT]
KL ATCCUntil now yes until now so.
2028:46 UTC
[0428:46 MYT]
HCM ATCCOperation from Malaysia Malaysian Airlines.
2028:48 UTC
[0428:48 MYT]
KL ATCCYes operation from Malaysian Airlines there is no contact with the aircraft so they try they try anything I call you and so if you have anything also you inform me okay.
2028:58 UTC
[0428:58 MYT]
HCM ATCCYea…that is right.
2029:00 UTC
[0429:00 MYT]
KL ATCCOkay okay take immediate action take action then okay thank you.
End of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
2118:32 UTC
(0518:32 MYT)
KL ATCCLumpur.
2118:34 UTC
[0518:34 MYT]
HCM ATCCYeah, Lumpur any news information for Malaysian Three Seven Zero from Malaysian Airlines.
2118:40 UTC
[0518:40 MYT]
KL ATCCNo nothing nothing no news no news.
2118:42 UTC
[0518:42 MYT]
HCM ATCCAah nothing right.
2118:44 UTC
[0518:44 MYT]
KL ATCCSo how about your side is there any news from Hong Kong or Beijing any news.
2118:48 UTC
[0518:48 MYT]
HCM ATCCI am waiting for them but aaa No reply right now.
2118:52 UTC
[0518:52 MYT]
KL ATCCNo reply naa…
2118:53 UTC
[0518:53 MYT]
HCM ATCCYeah no reply yeah.
2118:54 UTC
[0518:54 MYT]
KL ATCCI see I see so…
2118:55 UTC
[0518:55 MYT]
HCM ATCCI am waiting for them and waiting for you too.
2118:57 UTC
[0518:57 MYT]
KL ATCCNo I am waiting from your side also aa ah.
2118:59 UTC
[0518:59 MYT]
HCM ATCCAh ha yeah.
2119:00 UTC
[0519:00 MYT]
KL ATCCOkay who ever got the news all this thing please be informed aah.
2119:03 UTC
[0519:03 MYT]
HCM ATCCYeah.
2119:04 UTC
[0519:04 MYT]
KL ATCCOkay okay sorry okay right.
End of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC and MAS Operations Centre
TimeSourceCONTENT
RINGING AT 2120:08 UTC
[0520:08 MYT]
ANSWERED BY MAS OPS: 2120:16 UTC
[0521:16 MYT]
2120:16 UTC
(0520:16 MYT)
MAS OperationsMorning.
2120:17 UTC
[0520:17 MYT]
KL ATCCMorning Mas ops aaa centre here any news on Eight Seven Zero.
2120:20 UTC
[0520:20 MYT]
MAS OperationsNegative sir … still … we are …haa.
2120:23 UTC
[0520:23 MYT]
KL ATCCI see.
2120:23 UTC
[0520:23 MYT]
MAS OperationsThis is aaa… actually I don't know how to explain but we are under aa… mode very stressful mode down here.
2120:35 UTC
[0520:35 MYT]
KL ATCCYeah yeah yeah laa because even Ho Chi Minh.
2120:38 UTC
[0520:38 MYT]
MAS OperationsOkay boss.
2120:39 UTC
[0520:39 MYT]
KL ATCCAah.
2120:39 UTC
[0520:39 MYT]
MAS OperationsJust hang on my xxxx [name redacted] want to talk to you.
2120:42 UTC
[0520:42 MYT]
KL ATCCOkay okay.
2120:44 UTC
[0520:44 MYT]
MAS OperationsGood morning xxx xxx [name redacted] here who's on the line please.
2120:46 UTC
[0520:46 MYT]
KL ATCCGood morning I am xxxx [name redacted] here from Air Traffic Control Centre.
2120:47 UTC
[0520:47 MYT]
MAS Operationsxxxx [name redacted] is aah xxxx [name redacted] on duty aa takda.
2120:51 UTC
[0520:51 MYT]
KL ATCCYeah.
2120:52 UTC
[0520:52 MYT]
MAS Operationsxxxx xxxx [name redacted]
2120:54 UTC
[0520:54 MYT]
KL ATCCxxxxx [name redacted] takda hari ini.
2120:55 UTC
[0520:55 MYT]
MAS OperationsTakda aaa I SMS him I think he's still sleeping anyway.
2120:57 UTC
[0520:57 MYT]
KL ATCCaah.
2120:58 UTC
[0520:58 MYT]
MAS Operationsaem... Can you please tell me.
2121:01 UTC
[0521:01 MYT]
KL ATCCAaa…
2121:02 UTC
[0521:02 MYT]
MAS OperationsThe aaa... (coughing) is the aircraft aaah… had a positive aaah… reply to handover to Ho Chi Minh.
2121:12 UTC
[0521:12 MYT]
KL ATCCAah… I see because I… I … took over roughly three three something I, I am not sure about it I can't say I….I can't I, I don’t want to commit lah.
2121:22 UTC
[0521:22 MYT]
MAS OperationsOkay.
2121:22 UTC
[0521:22 MYT]
KL ATCCaah.
2121:23 UTC
[0521:23 MYT]
MAS Operationsfine, fair enough.
2121:23 UTC
[0521:23 MYT]
KL ATCCah but.
2121:24 UTC
[0521:24 MYT]
MAS Operationscan you find out
2121:25 UTC
[0521:25 MYT]
KL ATCCah
2121:25 UTC
[0521:25 MYT]
MAS Operationswith the previous controller
2121:26 UTC
[0521:26 MYT]
KL ATCCah
2121:26 UTC
[0521:26 MYT]
MAS Operationsor your system record,
2121:28 UTC
[0521:28 MYT]
KL ATCCaah ha
2121:29 UTC
[0521:29 MYT]
MAS OperationI suggest aaa… whatever we have here.
2121:32 UTC
[0521:32 MYT]
KL ATCChm.
2121:33 UTC
[0521:33 MYT]
MAS OperationsSuggest that the aircraft had never leave Lumpur airspace, okay.
2121:41 UTC
[0521:41 MYT]
KL ATCCHad never leave Lumpur airspace.
2121:42 UTC
[0521:42 MYT]
MAS OperationsYea he have not left Lumpur airspace because he has failed to call Ho Chi Minh.
2121:48 UTC
[0521:48 MYT]
KL ATCCAah,
2121:49 UTC
[0521:49 MYT]
MAS OperationsThat's what that's what Ho Chi Minh said lah,
2121:51 UTC
[0521:51 MYT]
KL ATCChm hm hm,
2121:51 UTC
[0521:51 MYT]
MAS OperationsIs it confirm or not you don't know lah,
2121:53 UTC
[0521:53 MYT]
KL ATCCNo I don't know but I, I check I check with Ho Chi Minh.
2121:57 UTC
[0521:57 MYT]
MAS Operationsaaa.
2121:58 UTC
[0521:58 MYT]
KL ATCCAah I check with Ho Chi Minh he said he he observed on radar.
2122:04 UTC
[0522:04 MYT]
MAS Operationsaah…
2122:05 UTC
[0522:05 MYT]
KL ATCCSomewhere BITOD the aaa… IGARI, BITOD, BITOD side that’s mean under under Ho Chi minh airspace.
2122:10 UTC
[0522:10 MYT]
MAS OperationsThey observed it on radar until BITOD.
2122:13 UTC
[0522:13 MYT]
KL ATCCAaa… somewhere BITOD they said few seconds only there just a blip there then I, I asked him what level was the aircraft.
2122:19 UTC
[0522:19 MYT]
MAS OperationsAaa,
2122:20 UTC
[0522:20 MYT]
KL ATCCThen he said level three five zero that that mean true lah, based on aaa because aircraft was flying on three five zero.
2122:26 UTC
[0522:26 MYT]
MAS OperationsOkay.
2122:27 UTC
[0522:27 MYT]
KL ATCCAah.
2122:27 UTC
[0522:27 MYT]
MAS OperationsAll the FIR further down the line,
2122:29 UTC
[0522:29 MYT]
KL ATCCAah
2122:30 UTC
[0522:30 MYT]
MAS OperationsHas aah fail to pick up aaa… pick it up on radar and communication.
2122:36 UTC
[0522:36 MYT]
KL ATCCEhem.
2122:37 UTC
[0522:37 MYT]
MAS OperationsSo one when was the last communication Ho Chi Minh.
2122:42 UTC
[0522:42 MYT]
KL ATCCYa leh last communication I also I can't say because based on radar now… nowaday kan… nowaday last communication whenever you talk with the aircraft we didn't we didn't put in the time the timing normally no timing no timing we ar ar ar no.
2122:58 UTC
[0522:58 MYT]
MAS OperationsI suggest
2122:59 UTC
[0522:59 MYT]
KL ATCCAah
2122:59 UTC
[0522:59 MYT]
MAS OperationsI suggest,
2123:01 UTC
[0523:01 MYT]
KL ATCCYes yes.
2123:02 UTC
[0523:02 MYT]
MAS OperationsYou get,
2123:02 UTC
[0523:02 MYT]
KL ATCCI, I.
2123:03 UTC
[0523:03 MYT]
MAS OperationsTry to trace back the record.
2123:04 UTC
[0523:04 MYT]
KL ATCCAaa I see, I see yeah.
2123:05 UTC
[0523:05 MYT]
MAS OperationsVoice record.
2123:06 UTC
[0523:06 MYT]
KL ATCCAah.
2123:06 UTC
[0523:06 MYT]
MAS OperationsAaa what time was that positive hand over.
2123:09 UTC
[0523:09 MYT]
KL ATCCYa.
2123:10 UTC
[0523:10 MYT]
MAS OperationsTo Ho Chi Minh because we need to know where is the aircraft you know.
2123:13 UTC
[0523:13 MYT]
KL ATCCOkay okay okay I got it.
2123:14 UTC
[0523:14 MYT]
MAS OperationsThis this I appreciate you tell me that that the radar blip at BITOD.
2123:18 UTC
[0523:18 MYT]
KL ATCCAaaa… never mind laa I wake up my supervisor and ask him to check again to go to the room and check what what the last contact all this thing lah.
2123:27 UTC
[0523:27 MYT]
MAS OperationsYes.
2123:27 UTC
[0523:27 MYT]
KL ATCCI will ask them to check la.
2123:29 UTC
[0523:29 MYT]
MAS OperationsOkay.
2123:29 UTC
[0523:29 MYT]
KL ATCCOkay okay who is on the line?
2123:30 UTC
[0523:30 MYT]
MAS OperationsEer xxx [name redacted] here I'll give you my mobile number
2123:33 UTC
[0523:33 MYT]
KL ATCCAah.. hold on hold on
2123:34 UTC
[0523:34 MYT]
MAS OperationsZero one two.
2123:34 UTC
[0523:34 MYT]
KL ATCCHold on hold on yeah aaa eee hmm…. aaa…xxxxx xxxx [name redacted] aaa okay zero one two.
2123:46 UTC
[0523:46 MYT]
MAS Operationsxxx xxx xxx [number redacted]
2123:47 UTC
[0523:47 MYT]
KL ATCCxxx xxx xxxx [number redacted]
2123:48 UTC
[0523:48 MYT]
MAS Operationsxxx xxx xxx xxxx [number redacted]
2123:50 UTC
[0523:50 MYT]
KL ATCCxxx xxx xxx xxxx [number redacted] aah
2123:53 UTC
[0523:53 MYT]
MAS OperationsOkay xxxxx [name redacted] how do I get you?
2123:54 UTC
[0524:54 MYT]
KL ATCCAah.. okay you keep give my centre centre number.
2123:57 UTC
[0523:57 MYT]
MAS OperationsOkay what is the number please.
2123:59 UTC
[0523:59 MYT]
KL ATCCAah…hold on naa
2124:14 UTC
[0524:14 MYT]
Source unknown"Eeh eeh up up" "via Papa Kilo" (background voice)
2124:18 UTC
[0524:18 MYT]
KL ATCCxxxxxxxx okay xxxx xxxx xxxx [number redacted]
2124:24 UTC
[0524:24 MYT]
MAS Operationsahm
2124:25 UTC
[0524:25 MYT]
KL ATCCxxx xxx aah xxx xxx [number redacted]
2124:29 UTC
[0524:29 MYT]
MAS OperationsSorry xxx xxx xxx [number redacted]
2124:30 UTC
[0524:30 MYT]
KL ATCCxxx xxx xxx xxx xxx [number redacted] hold on hold on.
2124:33 UTC
[0524:33 MYT]
Interrupted by incoming call from aircraft JSA 20
2124:38 UTC
[0524:38 MYT]
KL ATCCHold on aah
Controller answering aircraft's transmission
2124:49 UTC
[0524:49 MYT]
KL ATCCAaa Hello
2124:50 UTC
[0524:50 MYT]
MAS OperationsYa
2124:51 UTC
[0524:51 MYT]
KL ATCCHello xxx xxx xxx xxxx [number redacted]
2124:53 UTC
[0524:53 MYT]
MAS Operationsxxx xxx xxx xxx [number redacted]
2124:54 UTC
[0524:54 MYT]
KL ATCCxxx xxx xxx xxx [number redacted]
2124:55 UTC
[0524:55 MYT]
MAS Operationsxxx xxx xxx xxx [number redacted] aah
2124:56 UTC
[0524:56 MYT]
KL ATCChm hm
2124:58 UTC
[0524:58 MYT]
MAS OperationsOkay thank you.
2124:59 UTC
[0524:59 MYT]
KL ATCCOkay right.
End of Direct Line Telephone Conversation Between KL ATCC and MAS Operations Centre


Direct Line Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
2141:20 UTC
(0541:20 MYT)
KL ATCCLumpur
2141:21 UTC
[0541:21 MYT]
HCM ATCCHo Chi Minh ACC aah any information about Malaysian Three Seven Zero from the company.
2141:27 UTC
[0541:27 MYT]
KL ATCCNegative company is checking with me also and negative no no information about it no information about it so we are checking we are playing back back the tape we are we want to track back where the aircraft when was the last contact all this thing we too we play we play the tape and if there is information we inform you.
2141:49 UTC
[0541:49 MYT]
HCM ATCCRoger.
2141:50 UTC
[0541:50 MYT]
KL ATCCOkay okay then if there any from your side or from the Beijing side all this thing you inform Lumpur please.
2141:56 UTC
[0541:56 MYT]
HCM ATCCOkay any information will advise you.
2141:59 UTC
[0541:59 MYT]
KL ATCCYep, okay okay.
End of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC


<section begin=Extract />

Direct Line Telephone Conversation Between KL ATCC and HCM ATCC
TimeSourceCONTENT
2213:36 UTC
[0613:36 MYT]
HCM ATCCHello.
2213:37 UTC
[0613:37 MYT]
KL ATCCHo Chi Minh estimate on Asian Express One Zero Three Four
Conversation interrupted by aircraft radio transmission
2213:41 UTC
[0613:41 MYT]
HCM ATCCStandby, One Zero Three Four go ahead.
2213:50 UTC
[0613:50 MYT]
KL ATCCExpress One Zero Three Four estimate IGARI two two five……eight flight level three five zero squawk two one two one.
2214:03 UTC
[0614:03 MYT]
HCM ATCCAsian Express One Zero Three Four IGARI aa two two five eight level three five zero approved squawk two one two one.
2214:11 UTC
[0614:11 MYT]
KL ATCCAffirm and transfer level three five zero.
2214:13 UTC
(0614:13 MYT)
KL ATCCand anyway your aah SAR you activated your SAR room.
2214:18 UTC
[0614:18 MYT]
HCM ATCCYes standby.
2214:26 UTC
[0614:26 MYT]
HCM ATCCYep.
2214:27 UTC
[0614:27 MYT]
KL ATCCHello your you’re your SAR room is act… active now.
2214:31 UTC
[0614:31 MYT]
HCM ATCCAah … for Malaysian Three Seven Zero.
2214:33 UTC
[0614:33 MYT]
KL ATCCAffirm affirm Malaysian Three Seven Zero is it activate your your SAR your SAR search and rescue is it activated uuh.
2214:41 UTC
[0614:41 MYT]
HCM ATCCEstimated.
2214:42 UTC
[0614:42 MYT]
KL ATCCNegative is it aah… you aah… you activated your SAR room or not you open up your your..
2214:49 UTC
[0614:49 MYT]
HCM ATCCI am not understand you say confirm you have any information about it.
2214:52 UTC
[0614:52 MYT]
KL ATCCNeg… negative negative we don't have any information so at the moment we activate we activate our SAR Room now.
2215:00 UTC
[0615:00 MYT]
HCM ATCCSAR SAR Room.
2215:01 UTC
[0615:01 MYT]
KL ATCCSAR Search and Rescue, Search and Rescue.
2215:05 UTC
[0615:05 MYT]
HCM ATCCAh yes you know on search and rescue
2215:07 UTC
[0615:07 MYT]
KL ATCCAaah..
2215:08 UTC
[0615:08 MYT]
HCM ATCCYeah.
2215:09 UTC
[0615:09 MYT]
KL ATCCNa… naa… your your search and rescue is activate now you activated your search and rescue.
2215:12 UTC
[0615:12 MYT]
HCM ATCCYa that's right, that's right.
2215:13 UTC
[0615:13 MYT]
KL ATCCI see okay okay right okay.
End of Direct Line Telephone Conversation Between KL ATCC and HCM ATCC

<section end=Extract />


END AT 2218:00 UTC [0618:00 MYT]

Back to Top

Direct Line Coordination Communication – KL ATCC Sectors 3+5 Planner


DIRECT LINE COORDINATION COMMUNICATION
KL ATCC SECTOR 3+5 PLANNER
START TIME 1620:00 UTC [0020:00 MYT]


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1643:30 UTC
[0043:30 MYT]
HCM ATCCHello.
1643:31 UTC
(0043:31 MYT)
KL ATCCOkay Ho Chi Minh ah estimate Malaysian Three Seven Zero.
1643:36 UTC
[0043:36 MYT]
HCM ATCCGo ahead.
1643:37 UTC
[0043:37 MYT]
KL ATCCOkay estimate IGARI one seven two two request flight level three five zero and squawk two one five seven.
1643:46 UTC
[0043:46 MYT]
HCM ATCCTwo one five seven three five zero is approved one seven two two.
1643:50 UTC
[0043:50 MYT]
KL ATCCOkay copied thank you..
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1739:03 UTC
(0139:03 MYT)
KL ATCCLumpur
1739:06 UTC
[0139:06 MYT]
HCM ATCCAny information on Malaysian Three Seven Zero sir.
1739:08 UTC
[0139:08 MYT]
KL ATCCMalaysian Three Seven Zero already transfer to you right
1739:12 UTC
[0139:12 MYT]
HCM ATCCYeah yeah I know at time two zero but we have no just about in contact after… BITOD we have na… radar lost with him the other one here to track identified on my radar.
1739:24 UTC
[0139:24 MYT]
KL ATCCOkay at what point.
1739:25 UTC
[0139:25 MYT]
HCM ATCCAnd no contact right now.
1739:26 UTC
[0139:26 MYT]
KL ATCCAt what point.
1739:27 UTC
[0139:27 MYT]
HCM ATCCYeah
1739:28 UTC
[0139:28 MYT]
KL ATCCAt what point.
1739:29 UTC
[0139:29 MYT]
HCM ATCCYeah
1739:30 UTC
[0139:30 MYT]
KL ATCCAt what point you lost contact.
1739:33 UTC
[0139:33 MYT]
HCM ATCCBITODS.
1739:34 UTC
[0139:34 MYT]
KL ATCCBITODS hah.
1739:35 UTC
[0139:35 MYT]
HCM ATCCYeah
1739:36 UTC
[0139:36 MYT]
KL ATCCBITODS okay ………call you back.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


TimeSourceCONTENT
1740:26 UTC
[0140:26 MYT]
UnknownGo ahead.
1740:26 UTC
[0140:26 MYT]
UnknownYou call earlier.
1740:29 UTC
[0140:29 MYT]
UnknownNo.
1740:29 UTC
[0140:29 MYT]
UnknownOkay copied.


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1741:10 UTC
[0141:10 MYT]
HCM ATCCYep
1741:11 UTC
[0141:11 MYT]
KL ATCCHello Ho Chi Minh.
1741:12 UTC
[0141:12 MYT]
HCM ATCCYes sir.
1741:13 UTC
[0141:13 MYT]
KL ATCCOkay Malaysian Three Seven Zero never call us after IGARI.
1741:17 UTC
[0141:17 MYT]
HCM ATCCEer sorry.
1741:18 UTC
[0141:18 MYT]
KL ATCCNever call us after IGARI.
1741:21 UTC
[0141:21 MYT]
HCM ATCCNever call you.
1741:22 UTC
(0141:22 MYT)
KL ATCCYeah Yeah after IGARI we transferred to you and aircraft never call me back.
1741:26 UTC
[0141:26 MYT]
HCM ATCCYeah we have radar contact but not verbal contact until BITOD we are no ADS-B identity and no radar contact.
1741:35 UTC
[0141:35 MYT]
KL ATCCEh Okay copied that.
1741:37 UTC
[0141:37 MYT]
HCM ATCCYeah
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1746:47 UTC
(0146:47 MYT)
KL ATCCGo ahead Lumpur.
1746:49 UTC
[0146:49 MYT]
HCM ATCCYes do you have any information from Malaysian Three Seven Zero currently.
1746:54 UTC
[0146:54 MYT]
KL ATCCNegative sir what information do you want.
1746:57 UTC
[0146:57 MYT]
HCM ATCCYes we just told you before la we have radar contact over IGARI not verbal contact and after BITOD we have no radar ident also ADS-B identity .
1747:08 UTC
[0147:08 MYT]
KL ATCCAnd how about earlier.
1747:09 UTC
[0147:09 MYT]
HCM ATCCAnd we call him many times until naa more than 20 minutes.
1747:14 UTC
[0147:14 MYT]
KL ATCCYeah how about earlier after IGARI did he call you or not.
1747:17 UTC
[0147:17 MYT]
HCM ATCCNegative sir just verbal just radar contact only.
1747:22 UTC
[0147:22 MYT]
KL ATCCNo contact since IGARI confirm.
1747:25 UTC
[0147:25 MYT]
HCM ATCCAffirm.
1747:26 UTC
[0147:26 MYT]
KL ATCCOkay I will try aah…… give a call and then eer… after your hello.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1807:47 UTC
(0207:47 MYT)
KL ATCCYeah Ho Chi Minh.
1807:48 UTC
[0207:48 MYT]
HCM ATCCYeap just confirm that aircraft in Phnom Penh FIR.
1807:52 UTC
[0207:52 MYT]
KL ATCCSay again.
1807:54 UTC
[0207:54 MYT]
HCM ATCCThe Malaysian Three Seven Zero sorry.
1807:56 UTC
[0207:56 MYT]
KL ATCCOkay yeah go ahead.
1807:59 UTC
[0207:59 MYT]
HCM ATCCAah…confirm that the aircraft enter Phnom Penh FIR.
1808:04 UTC
[0208:04 MYT]
KL ATCCOkay from the… MAS operator the airlines from the airlines itself he said the aircraft is still flying and now is over Cambodia airspace.
1808:14 UTC
[0208:14 MYT]
HCM ATCCOh… really we call you we don't have any information before and we ask Phnom Penh Phnom Penh don't know any information Malaysian Three Seven Zero.
1808:22 UTC
[0208:22 MYT]
KL ATCCOh…he also didn't no no contact with the aircraft right.
1808:25 UTC
[0208:25 MYT]
HCM ATCCYeah.
1808:26 UTC
[0208:26 MYT]
KL ATCCOkay okay I will check with my Supervisor again.
1808:28 UTC
[0208:28 MYT]
HCM ATCCThank you.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1812:15 UTC
(0212:15 MYT)
KL ATCCAnd then naa Malaysian Seven Five Zero still aah… Three Seven Zero still no information from us la.
1812:22 UTC
[0212:22 MYT]
HCM ATCCAh No information.
1812:23 UTC
[0212:23 MYT]
KL ATCCYeah
1812:26 UTC
[0212:26 MYT]
HCM ATCCOkay.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1818:50 UTC
(0218:50 MYT)
HCM ATCChello.
1818:51 UTC
[0218:51 MYT]
KL ATCCHo Chi Minh.
1818:53 UTC
[0218:53 MYT]
HCM ATCCLiau.
1818:53 UTC
[0218:53 MYT]
KL ATCCOkay the reference to Malaysian Three Seven Zero confirm you received the flight plan.
1819:02 UTC
[0219:02 MYT]
HCM ATCCAffirm.
1819:03 UTC
[0219:03 MYT]
KL ATCCOkay aah… the flight plan suppose to be over Ho Chi Minh or over Cambodia.
1819:10 UTC
[0219:10 MYT]
HCM ATCCOriginally over Ho Chi Minh.
1819:12 UTC
[0219:12 MYT]
KL ATCCOkay and then aircraft didn't enter Ho Chi Minh confirm.
1819:18 UTC
[0219:18 MYT]
HCM ATCCAaah… According to the record the aircraft passing that position IGARI disappear radar symbol.
1819:26 UTC
[0219:26 MYT]
KL ATCCAh ha
1819:26 UTC
[0219:26 MYT]
HCM ATCCNaaa…five minutes … later.
1819:30 UTC
[0219:30 MYT]
KL ATCCHmm hmm.
1819:31 UTC
[0219:31 MYT]
HCM ATCCIs gone and we try with many capacity to call him
1819:36 UTC
[0219:36 MYT]
KL ATCCNo aft after IGARI confirm after IGARI you have lost radar contact after IGARI.
1819:44 UTC
[0219:44 MYT]
HCM ATCCAfter position BITOD.
1819:46 UTC
[0219:46 MYT]
KL ATCCBITOD aircraft aaah… lost radar contact.
1819:50 UTC
[0219:50 MYT]
HCM ATCCAaah… disappeared.
1819:53 UTC
[0219:53 MYT]
KL ATCCDisappeared okay.
1819:56 UTC
[0219:56 MYT]
KL ATCCOkay eer…
1819:56 UTC
[0219:56 MYT]
HCM ATCCYeah.
1819:57 UTC
[0219:57 MYT]
KL ATCCAnd then…… the aircraft daa… still until now you don't have any radar contact.
1820:02 UTC
[0220:02 MYT]
HCM ATCCNot at all.
1820:04 UTC
[0220:04 MYT]
KL ATCCNot at all okay what about Ho Chi Minh aah… aah Cambodia.
1820:09 UTC
[0220:09 MYT]
HCM ATCCThey said they have no information.
1820:15 UTC
[0220:15 MYT]
KL ATCCNo information so you are taking radio failure action.
1820:19 UTC
[0220:19 MYT]
HCM ATCCPardon.
1820:20 UTC
[0220:20 MYT]
KL ATCCYou are taking necessary action for the aircraft.
1820:24 UTC
[0220:24 MYT]
HCM ATCCPosition operation.
1820:26 UTC
[0220:26 MYT]
KL ATCCThose radio failure action and naa that action.
1820:36 UTC
[0220:36 MYT]
HCM ATCCWhat do you mean by that.
1820:38 UTC
[0220:38 MYT]
KL ATCCNo confirm that you are in contact with Malaysian Three Seven Zero now.
1820:43 UTC
[0220:43 MYT]
HCM ATCCJust one time.
1820:45 UTC
[0220:45 MYT]
KL ATCCOnce only.
1820:46 UTC
[0220:46 MYT]
HCM ATCCOnce but aah… by radar symbol.
1820:51 UTC
[0220:51 MYT]
KL ATCCI am asking radio contact.
1820:55 UTC
[0220:55 MYT]
HCM ATCCNo voice.
1820:56 UTC
[0220:56 MYT]
KL ATCCNo voice communi communication.
1820:58 UTC
[0220:58 MYT]
HCM ATCCYeah.
1820:59 UTC
[0220:59 MYT]
KL ATCCOkay and daa… so you’re your advice me when you receive aah any information about this aircraft.
1821:09 UTC
[0221:09 MYT]
HCM ATCCSo far…is coming up three zero minutes and naa I afraid that something wrong with him but I don't know what.
1821:21 UTC
[0221:21 MYT]
KL ATCCHmm okay according to the.
1821:23 UTC
[0221:23 MYT]
HCM ATCCActually actually should be appear by radar.
1821:27 UTC
[0221:27 MYT]
KL ATCCHmm…
1821:28 UTC
[0221:28 MYT]
HCM ATCCBut then naa…Ho Chi Minh naa eight zero miles from Tan Tansonnhat but is something wrong nothing.
1821:36 UTC
[0221:36 MYT]
KL ATCCNothing yet.
1821:37 UTC
[0221:37 MYT]
HCM ATCCJust radar…just aa… flight plan track you know what.
1821:41 UTC
[0221:41 MYT]
KL ATCCJust flight plan track only.
1821:43 UTC
[0221:43 MYT]
HCM ATCCAh ha.
1821:44 UTC
[0221:44 MYT]
KL ATCCYou confirm just flight plan track only.
1821:47 UTC
[0221:47 MYT]
HCM ATCCJust flight plan track only.
1821:51 UTC
[0221:51 MYT]
KL ATCCOkay naa thank you advise me if you have any information.
1821:56 UTC
[0221:56 MYT]
HCM ATCCSo so so you get the just daa you contact with the his company and na I think there's some like ah the internal call.
1822:09 UTC
[0222:09 MYT]
KL ATCCAah no I already inform the company.
1822:13 UTC
[0222:13 MYT]
HCM ATCCEer… ha.
1822:14 UTC
[0222:14 MYT]
KL ATCCOkay so the company already.
1822:15 UTC
[0222:15 MYT]
HCM ATCCWhat did they say.
1822:17 UTC
[0222:17 MYT]
KL ATCCNah I am not sure but the company already sent signal to the aircraft to contact relevant ATC unit.
1822:24 UTC
[0222:24 MYT]
HCM ATCCYeah but aa… I would like to know after IGARI have you received any signal or any voice contact or something like aah radar symbol.
1822:38 UTC
[0222:38 MYT]
KL ATCCNegative.
1822:39 UTC
[0222:39 MYT]
HCM ATCCBefore you transfer to me.
1822:40 UTC
[0222:40 MYT]
KL ATCCYeah after after I transfer and then naa… we aa… I mean no other information after IGARI.
1822:49 UTC
[0222:49 MYT]
HCM ATCCBut before IGARI before in your airspace what aa… was it work.
1822:55 UTC
[0222:55 MYT]
KL ATCCIt is working until IGARI.
1822:58 UTC
[0222:58 MYT]
HCM ATCCWorking normally.
1823:00 UTC
[0223:00 MYT]
KL ATCCAffirm affirm working normal until IGARI.
1823:03 UTC
[0223:03 MYT]
HCM ATCCYeah … okay okay thank you.
1823:05 UTC
[0223:05 MYT]
KL ATCCThank you.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1834:56 UTC
(0234:56 MYT)
KL ATCCLumpur.
1834:59 UTC
[0234:59 MYT]
KL ATCCLumpur.
1835:01 UTC
[0235:01 MYT]
HCM ATCChello request status of Malaysian Three Seven Zero.
1835:03 UTC
[0235:03 MYT]
KL ATCCOkay go ahead.
1835:05 UTC
[0235:05 MYT]
HCM ATCCDo you have any information about it.
1835:07 UTC
[0235:07 MYT]
KL ATCCEer negative yet but we are still trying to ask from MAS whether there is anyway to contact the aircraft.
1835:17 UTC
[0235:17 MYT]
HCM ATCCAah Aah could you call your company company.
1835:23 UTC
[0235:23 MYT]
KL ATCCYeah yeah… we are talking with the… my my supervisor my supervisor is talking with the airlines right now whether we can call this aircraft in any way maybe aah… there's another frequency for us … airlines frequency or what.
1835:40 UTC
[0235:40 MYT]
HCM ATCCOkay should you have any information.
1835:42 UTC
[0235:42 MYT]
KL ATCCYeah… yeah… will advise anyway have you check with other sector the next sector.
1835:48 UTC
[0235:48 MYT]
HCM ATCCOkay negative
1835:51 UTC
[0235:51 MYT]
KL ATCCAah… no nobody nobody in contact with the aircraft aah okay okay alright
End Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
1930:03 UTC
(0330:03 MYT)]
HCM ATCCKuala Lumpur Ho Chi Minh.
1930:05 UTC
[0330:05 MYT]
KL ATCCHo Chi Minh okay aa… do you have any news on Malaysian Three Seven Zero.
1930:10 UTC
[0330:10 MYT]
HCM ATCCAaa… not yet.
1930:11 UTC
[0330:11 MYT]
KL ATCCOkay can you check with the next FIR Hainan.
1930:16 UTC
[0330:16 MYT]
HCM ATCCOkay we are checking now with Sanya.
1930:18 UTC
[0330:18 MYT]
KL ATCCOkay I advise aa… I mean aa… according to the company aircraft should be around Hainan at this time.
1930:28 UTC
[0330:28 MYT]
HCM ATCCYes.
1930:28 UTC
[0330:28 MYT]
KL ATCCOkay can you check whether.
1930:30 UTC
[0330:30 MYT]
HCM ATCCWhat daa what daa the company they said aah.
1930:32 UTC
[0330:32 MYT]
KL ATCCCompany said according to the flight plan daa… the what we call the departure time they don't have any information they don't have any information.
1930:45 UTC
[0330:45 MYT]
HCM ATCCThat according to the flight plan route.
1930:47 UTC
[0330:47 MYT]
KL ATCCFlight plan route aircraft should be around Hainan at this moment.
1930:51 UTC
[0330:51 MYT]
HCM ATCCYes but you still now they not yet in contact from the aircraft.
1930:55 UTC
[0330:55 MYT]
KL ATCCOkay they don't have any information can you check with Hainan whether they have any radar contact with this aircraft or any other information radio or radar contact.
1931:04 UTC
[0331:04 MYT]
HCM ATCCYes okay I will check.
1931:07 UTC
[0331:07 MYT]
KL ATCCOkay and then call us back can you inform Lumpur please.
1931:11 UTC
[0331:11 MYT]
HCM ATCCYes sure if we have any information .
1931:13 UTC
[0331:13 MYT]
KL ATCCOkay.
1931:13 UTC
[0331:13 MYT]
HCM ATCCWe call you back thank you.
1931:14 UTC
[0331:14 MYT]
KL ATCCOkay alright thank you
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


Direct Line Telephone Conversation Between Singapore ATCC and KL ATCC Sector 3 +5 Planner
TimeSourceCONTENT
2109:13 UTC
(0509:13 MYT)
KL ATCCLumpur.
2109:14 UTC
[0509:14 MYT]
Singapore ATCCLumpur aa I am calling on behalf of Hong Kong ACC.
2109:19 UTC
[0509:19 MYT]
KL ATCCOkay.
2109:20 UTC
[0509:20 MYT]
Singapore ATCCThey are requesting for aircraft Malaysian Three Seven Zero.
2109:23 UTC
[0509:23 MYT]
KL ATCCOkay.
2109:23 UTC
[0509:23 MYT]
Singapore ATCCConfirm you were in contact with the aircraft previously.
2109:26 UTC
[0509:26 MYT]
KL ATCCOkay from our departure.
2109:30 UTC
[0509:30 MYT]
Singapore ATCCAffirm.
2109:31 UTC
[0509:31 MYT]
KL ATCCAah… in contact until we transferred at IGARI.
2109:35 UTC
[0509:35 MYT]
Singapore ATCCHmm hmm.
2109:36 UTC
[0509:36 MYT]
KL ATCCAfter that no contact we got the infor from IGARI aah they not in contact with the aircraft at… time er… after we transferred it the IGARI time was one seven two two.
2110:01 UTC
[0510:01 MYT]
Singapore ATCCOkay.
2110:01 UTC
[0510:01 MYT]
KL ATCCAnd and the Ho Chi Minh told us at around one negative contact with (xxx) (xxx) [illegible] one eight one zero.
2110:16 UTC
[0510:16 MYT]
Singapore ATCCAt one eight one zero Ho Chi Minh called you to say negative contact.
2110:19 UTC
[0510:19 MYT]
KL ATCCYes and we've been trying to check with Ho Chi Minh.
2110:24 UTC
[0510:24 MYT]
Singapore ATCCAah aah.
2110:25 UTC
[0510:25 MYT]
KL ATCCOf the aircraft because we check with eer the MAS operations they said they are not able to… aa… no comm with them.
2110:41 UTC
[0510:41 MYT]
KL ATCCThey.
2110:41 UTC
[0510:41 MYT]
Singapore ATCCConfirm the Malaysian Airlines on the ground also no contact with Malaysian Three Seven Zero.
2110:45 UTC
[0510:45 MYT]
KL ATCCYes.
2110:47 UTC
[0510:47 MYT]
Singapore ATCCYes aah.
2110:48 UTC
[0510:48 MYT]
KL ATCCYes.
2110:49 UTC
[0510:49 MYT]
Singapore ATCCAah and the aircraft is no longer on your frequency one three four two five.
2110:53 UTC
[0510:53 MYT]
KL ATCCAffirm at time one seven two two we transferred the aircraft to Ho Chi Minh.
2111:00 UTC
[0511:00 MYT]
Singapore ATCCAha at one seven two two was the aircraft still on radar.
2111:04 UTC
[0511:04 MYT]
KL ATCCAffirm
2111:07 UTC
[0511:07 MYT]
Singapore ATCCOkay.
2111:08 UTC
[0511:08 MYT]
KL ATCCSo… aah or from aa… Hong Kong or… any update from Hong Kong.
2111:13 UTC
[0511:13 MYT]
Singapore ATCCNo Hong Kong is requesting er any update on this aircraft.
2111:17 UTC
[0511:17 MYT]
KL ATCCOkay eer… if they are calling you again aa… can you update us.
2111:26 UTC
[0511:26 MYT]
Singapore ATCCOkay copied.
2111:27 UTC
[0511:27 MYT]
KL ATCCOkay thank you.
End of Direct Line Telephone Conversation Between Singapore ATCC and KL ATCC Sector 3 +5 Planner


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and AAT
TimeSourceCONTENT
2134:47 UTC
[[[Timeline/Response/ATC/0534:47 MYT|0534:47 MYT]]]
Planner telephone ringing answered by AAT at 2134:47 UTC
[0534:56 MYT]
This conversation was conducted in National Language that is Malay Language
2134:56 UTC
[0534:56 MYT]
AATHello
2134:57 UTC
[0534:57 MYT]
Sec 3+5 PlannerYang tadi Malaysian Three Seven Zero tu eer… kau boleh follow dia punya radio for transmission dari departure terus sampai sampai kita… transferred boleh tak.
2135:11 UTC
[0535:11 MYT]
AATEh aah tak apa nanti kita tengok tengok kalau boleh bagi tahu la masa kita last contact.
2135:19 UTC
[0535:19 MYT]
Sec 3+5 PlannerOkay thank you.
2144:59 UTC
[0544:59 MYT]
AAThello
2145:00 UTC
[0545:00 MYT]
Sec 3+5 PlannerYa ni saya cakap sikit bagi pihak (xxx) [illegible] Malaysian Three Seven Zero tadikan boleh tengok eerdiapunya radar daripada dia departure depart dah pukul berapa pukul satu tujuh dari (xxx) (xxx) [illegible] ini abang nak kalau.
2145:10 UTC
[0545:10 MYT]
AATRecording radar.
2145:19 UTC
[0545:19 MYT]
Sec 3+5 PlannerPukul satu kut.
2145:20 UTC
[0545:20 MYT]
Sec 3+5 PlannerDia nak tengok kut.
2145:21 UTC
[0545:21 MYT]
AATTak ini abang nak kalau.
2145:35 UTC
[0545:35 MYT]
Sec 3+5 PlannerAah.
2145:47 UTC
[0545:47 MYT]
AATKalau (xxx) (xxx) [illegible] bagi tengok.
2145:51 UTC
[0545:51 MYT]
Sec 3+5 PlannerSupervisor (xxx)[illegible] tengok ta'boleh.
2145:54 UTC
[0545:54 MYT]
AATTa'dak eer.
2145:56 UTC
[0545:56 MYT]
AATIa duk lupa shaja.
2145:58 UTC
[0545:58 MYT]
Sec 3+5 PlannerOrang dulu daripada pukul empat empat puluh lima.
2146:08 UTC
[0546:08 MYT]
Sec 3+5 PlannerPukul dua belai lebih kurang pukul.
2146:12 UTC
[0546:12 MYT]
Sec 3+5 PlannerATC pukul pukul kejak ia.
2146:19 UTC
[0546:19 MYT]
Sec 3+5 PlannerOne six three zero dia lah kut.
2146:21 UTC
[0546:21 MYT]
AATDuabelas local time ia.
2146:23 UTC
[0546:23 MYT]
Sec 3+5 PlannerLocal time hm local time.
2146:24 UTC
[0546:24 MYT]
Sec 3+5 PlannerDuabelas tujuhbelas local time sampai lebih kurang dua jam macam itu shaja la.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and AAT


Direct Line Telephone Conversation Between Singapore ATCC and KL ATCC Sector 3 +5 Planner
TimeSourceCONTENT
2233:23 UTC
(0633:23 MYT)
KL ATCCLumpur Sector Three.
2233:24 UTC
[0633:24 MYT]
Singapore ATCCOkay Lumpur is that just to check with you aaa, earlier on ah you guys call up regarding Malaysia Three Seven Zero no contact.
2233:32 UTC
[0633:32 MYT]
KL ATCCYes.
2233:34 UTC
[0633:34 MYT]
Singapore ATCCConfirm now the aircraft in contact with anybody already.
2233:37 UTC
[0633:37 MYT]
KL ATCCAaa… I am not sure aaa… standby aaa…
2233:40 UTC
[0633:40 MYT]
Singapore ATCCOkay.
2233:43 UTC
[0633:43 MYT]
KL ATCCLumpur IGARI.
2233:45 UTC
[0633:45 MYT]
Singapore ATCCOkay Lumpur just to check with you earlier on regarding Malaysian Three Seven Zero when you guys say no contact aah confirm in contact with anyone already.
2233:54 UTC
[0633:54 MYT]
KL ATCCThis one aircraft actually passed IGARI at time one seven two two.
2234:00 UTC
[0634:00 MYT]
Singapore ATCCPassed IGARI at time one seven two two ya.
2234:04 UTC
[0634:04 MYT]
KL ATCCYeah so we after IGARI after IGARI we transferred this aircraft to Ho Chi Minh and then after about fourteen or fifteen minutes like that Ho Chi Minh called us you know Sector Five Lumpur Sector Five asking aaa… whether we in contact with this aircraft I told the we already transferred you fourteen or fifteen minutes ago.
2234:26 UTC
[0634:26 MYT]
Singapore ATCCOh… but all the while until the full control you guys are in contact with the aircraft.
2234:30 UTC
[0634:30 MYT]
KL ATCCNo problem yeah.
2234:32 UTC
[0634:32 MYT]
Singapore ATCCOoh.
2234:33 UTC
[0634:33 MYT]
KL ATCCWe transferred the aircraft at IGARI and then we thought the aircraft in contact with Ho Chi Minh but after fourteen to fifteen minutes they called us this aircraft never contact them and then they said they have a radar contact with this aircraft up until this BITOD position after BITOD only they said aircraft disappeared from their radar with no ADC everything cannot see the aircraft cannot contact the aircraft.
2234:57 UTC
[0634:57 MYT]
Singapore ATCCOkay.
2234:58 UTC
[0634:58 MYT]
KL ATCCAnd then aah that's all what we know laa.
2235:00 UTC
[0635:00 MYT]
Singapore ATCCOkay that's all what you know laa okay thanks.
2235:03 UTC
[0635:03 MYT]
KL ATCCOkay.
interruption
End of Direct Line Telephone Conversation Between Singapore ATCC and KL ATCC Sector 3 +5 Planner


Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC
TimeSourceCONTENT
2236:28 UTC
(0636:28 MYT)
KL ATCCYeah go ahead … Ho Chi Minh.
2236:30 UTC
[0636:30 MYT]
HCM ATCCYes saa hello this is xx xx xx [name redacted] Supervisor in Ho Chi Minh may I talk to your supervisor please.
2236:36 UTC
[0636:36 MYT]
KL ATCCYou want to talk to my supervisor aah hold on aah okay ah Can you wait a minute I call you back shortly.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and HCM ATCC


<section begin=Extract />

Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and Singapore ATCC
TimeSourceCONTENT
2250:22 UTC
(0650:22 MYT)
KL ATCCYeah Singapore
2250:23 UTC
[0650:23 MYT]
Singapore ATCCAaa… Lumpur morning this is the Watch Manager is your supervisor free.
2250:27 UTC
[0650:27 MYT]
KL ATCCMy supervisor aa… is quite busy right time … right now anything.
2250:31 UTC
[0650:31 MYT]
Singapore ATCCOkay with regard to the earlier callsign Malaysian Three Seven Zero.
2250:35 UTC
[0650:35 MYT]
KL ATCCOkay.
2250:36 UTC
[0650:36 MYT]
Singapore ATCCYeah… Hong Kong is aah… just sent a AFTN to Singapore to help check they have sent out a DETRESFA.
2250:43 UTC
[0650:43 MYT]
KL ATCCOkay.
2250:43 UTC
[0650:43 MYT]
Singapore ATCCaircraft missing.
2250:45 UTC
[0650:45 MYT]
KL ATCCOkay
2250:46 UTC
[0650:46 MYT]
Singapore ATCCYeah and aah I just call Ho Chi Minh to confirm Ho Chi Minh said Hong Kong aah got a call from aah from Beijing that aah still no contact with the aircraft aah… is there anyway to call the airline to contact them.
2251:02 UTC
[0651:02 MYT]
KL ATCCAaah.
2251:03 UTC
[0651:03 MYT]
Singapore ATCCAnd try and establish contact on company frequency.
2251:05 UTC
[0651:05 MYT]
KL ATCCWe have been trying that since aa zero correction aaa… one eight something like that UTC.
2251:13 UTC
[0651:13 MYT]
Singapore ATCC Aaa…
2251:13 UTC
[0651:13 MYT]
KL ATCCAaa straight away after Ho Chi Minh asked us a few minutes after that we already asked the airline to contact this aircraft you know.
2251:20 UTC
[0651:20 MYT]
Singapore ATCCYeah… because at time two two three three aah Hong aaa actually this is from you aah.
2251:28 UTC
[0651:28 MYT]
KL ATCCTwo two three three is ah you follow the flight plan aircraft already … say again.
2251:35 UTC
[0651:35 MYT]
Singapore ATCCI have a DETRESFA AFTN message sent by WMFC.
2251:41 UTC
[0651:41 MYT]
KL ATCCWMFC is from us.
2251:42 UTC
[0651:42 MYT]
Singapore ATCCYeah… that's right and ah the the… a… remark is missing DETRESFA aircraft.
2251:52 UTC
[0651:52 MYT]
KL ATCCHm…hm okay.
2251:55 UTC
[0651:55 MYT]
Singapore ATCCOkay so aaa… can I just confirm that aaa Malaysia Airlines is still trying to establish contact.
2252:04 UTC
[0652:04 MYT]
KL ATCCYeah yeah we also trying to establish contact with this aircraft and this Malaysian Airlines already request earlier much much earlier since aah… aircraft reported missing by by Ho Chi Minh lah but until now no information about this aircraft.
2252:24 UTC
[0652:24 MYT]
Singapore ATCCOkay but earlier on when aah over the point IGARI was it positive contact with your all.
2252:31 UTC
[0652:31 MYT]
KL ATCCAt position IGARI we our procedure is we transferred the aircraft to Ho Chi Minh.
2252:36 UTC
[0652:36 MYT]
Singapore ATCCHo Chi Minh right.
2252:38 UTC
[0652:38 MYT]
KL ATCCHo Chi Minh yeah after IGARI is Ho Chi Minh control.
2252:41 UTC
[0652:41 MYT]
Singapore ATCCCorrect Ho Chi Minh said on their radar it wasn't positive.contact with them.
2252:47 UTC
[0652:47 MYT]
KL ATCCAaa… but earlier part actually got radar contact but the thing is no radio contact only lah.
2252:55 UTC
[0652:55 MYT]
Singapore ATCCRadar contact but no radio contact.
2252:59 UTC
[0652:59 MYT]
KL ATCCYeah yeah.
2253:00 UTC
[0653:00 MYT]
Singapore ATCCOkay but IGARI is a suppose to be before IGARI is with you all radar is it.
2253:06 UTC
[0653:06 MYT]
KL ATCCYeah.
2253:08 UTC
[0653:08 MYT]
Singapore ATCCThat part is radar contact I mean that part is your radar contact.
2253:12 UTC
[0653:12 MYT]
KL ATCCRadio and radar contact.
2253:13 UTC
[0653:13 MYT]
Singapore ATCCOoo okay but you all don't have radio contact with the aircraft at IGARI.
2253:19 UTC
[0653:19 MYT]
KL ATCCNo after IGARI after transfer by right aircraft should be with Ho Chi Minh lah.
2253:24 UTC
[0653:24 MYT]
Singapore ATCCCorrect… no what I am trying to ask is before you all QSY to Ho Chi Minh was the aircraft in positive radio contact with you all also.
2253:35 UTC
[0653:35 MYT]
KL ATCCEarlier before IGARI yes.
2253:37 UTC
[0653:37 MYT]
Singapore ATCCOkay at point IGARI where you have to hand over aircraft to Ho Chi Minh.
2253:41 UTC
[0653:41 MYT]
KL ATCCOkay that one I am not sure because that one is the radar man working at that time.
2253:46 UTC
[0653:46 MYT]
Singapore ATCCOkay I need your to help confirm that there was positive radio and radar contact.
2253:54 UTC
[0653:54 MYT]
KL ATCCI will advise you aaa later because this one my supervisor is taking the playback tape now.
2254:02 UTC
[0654:02 MYT]
Singapore ATCCOh okay okay when he comes up can you give me a call please I am xxxxx [name redacted]
2254:08 UTC
[0654:08 MYT]
KL ATCCxxxxx [name redacted] aah.
2254:09 UTC
[0654:09 MYT]
Singapore ATCCAah xxxxx… xxxxx [name redacted]
2254:10 UTC
[0654:10 MYT]
KL ATCCxxxxx [name redacted]
2254:10 UTC
[0654:10 MYT]
Singapore ATCCOkay thank you.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and Singapore ATCC

<section end=Extract />


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